“Coaching in the Workplace”
By: Justin Waggoner, Ph.D., Beef Systems Specialist
Being a manager and managing people isn’t easy, especially when an employee or group of employees’ performance needs improvement. The goal of coaching is to improve the quality of the work of the employee or group and is not necessarily part of a disciplinary action (although it is often associated with it). Coaching in the workplace can be an effective way to address issues that limit performance. Below are a few tips from www.thebalancecareers.com on coaching in the workplace.
State the issue or the problem directly. Keep the focus on the issue or problem and not the person.
Involve the employee in the process. Asking the employee or group for help in creating a solution is a great way to show you have confidence in them.
Identify what issues or road blocks exist that limit the employee or group’s performance.
The most common issues are time, additional training or resources.
Come up with plan that identifies specific actions that need to be taken to address the issue by everyone involved (including the manager).
Schedule time for a follow-up conversation. Feedback is essential, but should be positive.
For more information, contact Justin Waggoner at jwaggon@ksu.edu
