Within the Division of Facilities, one of our TOP goals is to provide excellent customer service to our K-State family! Each time your requested work order is completed, we will send you an e-mail asking you to tell us about your experience with our staff.
WE WANT YOUR INPUT!
Please take a few minutes to respond and let us know how we are doing. Every evaluation we receive helps us to better serve you!
MEET OUR CUSTOMER SERVICE STAFF!
Have you ever wondered about that friendly voice that answers the phone when you have a building maintenance issue? Whether you need a light bulb changed, or just want that bat living in your breakroom to be “relocated”, these are the voices that answer your calls, day in and day out, to make sure you get the help you need!
LOLETA SUMP, Director of Customer Service (…and in the words of her team, “Best Boss Ever”)
MANDIE CHRISTENSEN, Administrative Specialist, Room Scheduling (…and AVID Batman fan!)
JOY KNUTSON, Accountant I (…and addicted to SEPHORA!)
DAVID BAINTER, ACCOUNTANT I (…and faithful CHIEFS fan since BEFORE they won the Super Bowl – which BTW was in 1970!)
CODY SMITH, Administrative Specialist (…and hairless cat owner! Will provide pictures upon request 😀 )