by Justin Waggoner, KSU Extension Beef Cattle Specialist, Garden City, KS
Good customer service is essential to any business or organization. It does not matter if it is a restaurant or a tow truck service, having staff members that leave customers or anyone that encounters your business with that “wow that was great” feeling directly influences the bottom line. Customer service has become more important than ever as consumers are now gathering information and making purchasing decisions based on the experiences of others reviews. Continue reading “Customer Service Matters”